Privacy Policy

Privacy and Security Policy

This privacy policy sets out how uses and protects any information that you give when you use this website. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


We value your privacy. As consumers and Internet users ourselves, we understand how frustrating spam and other online invasions of your privacy can be. That's why we do not provide any information concerning our customers to any third party, except where necessary to complete your order or comply with a valid request from law enforcement authorities. Simply put, we do not and will not sell our customer's personal information.

The only information we collect is the information you provide to us so that we may fill your order as well as basic information from your web browser that allows us to record how many people visit our site each day, etc.

If you opt into our newsletter emails, we will send you emails from time to time announcing new products, promoting various products and providing you with exclusive coupons. You can opt out at any time, and we will not use your opt-in to attempt to sell you products on behalf of other companies, and we will not share your email address with other companies. We take privacy and spam very seriously, and do everything to protect your email address and other personal information.


We take the security of your personal information very seriously. We do not store your credit card number on our website; this means that you do have to enter it each time you place an order, but we'd much rather have you re-enter this information every time you place an order than store it on our site. We believe you should always be the one in control of your credit card number, not the merchant you purchase from!

Furthermore, all transactions from the moment you start checkout until you have completed it are protected by an SSL certificate which provides the highest level of encryption possible with most Internet browsers as well as verification that you are on the authentic Charming Chick website. This certificate, issued by the Comodo Group, one of the premier authorities on website security and verification, also provides $250,000 of identity assurance protection and insurance; to view the details of our certificate and this assurance, simply hover your mouse over the Comodo Authentic & Secure seal that appears at the bottom right of your shopping cart as well as at the bottom right of each page of our checkout process. This ensures that you are on our website, and not a fake 'phishing' website that is posing as our website; it also provides encryption which prevents people from snooping on the traffic between your computer and our website - protecting your name, address, credit card number and any other information you supply during checkout. If you have any questions on the countless security measures we take to protect you, feel free to contact us!

Children Under Age 13

Because of federal and state laws such as COPPA, the Children's Online Privacy Protection Act, we cannot accept orders from children under 13 years old. If you are under 13, please have your parents sign up for our site and place your order for you in their name.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to .

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.