Privacy and Security Policy

Privacy and Security Policy


We value your privacy. As consumers and Internet users ourselves, we understand how frustrating spam and other online invasions of your privacy can be. That's why we do not provide any information concerning our customers to any third party, except where necessary to complete your order or comply with a valid request from law enforcement authorities. Simply put, we do not and will not sell our customer's personal information.

The only information we collect is the information you provide to us so that we may fill your order as well as basic information from your web browser that allows us to record how many people visit our site each day, etc.

If you opt into our newsletter emails, we will send you emails from time to time announcing new products, promoting various products and providing you with exclusive coupons. You can opt out at any time, and we will not use your opt-in to attempt to sell you products on behalf of other companies, and we will not share your email address with other companies. We take privacy and spam very seriously, and do everything to protect your email address and other personal information.


We take the security of your personal information very seriously. We do not store your credit card number on our website; this means that you do have to enter it each time you place an order, but we'd much rather have you re-enter this information every time you place an order than store it on our site. We believe you should always be the one in control of your credit card number, not the merchant you purchase from!

Furthermore, all transactions from the moment you start checkout until you have completed it are protected by an SSL certificate which provides the highest level of encryption possible with most Internet browsers as well as verification that you are on the authentic Charming Chick website. This certificate, issued by the Comodo Group, one of the premier authorities on website security and verification, also provides $250,000 of identity assurance protection and insurance; to view the details of our certificate and this assurance, simply hover your mouse over the Comodo Authentic & Secure seal that appears at the bottom right of your shopping cart as well as at the bottom right of each page of our checkout process. This ensures that you are on our website, and not a fake 'phishing' website that is posing as our website; it also provides encryption which prevents people from snooping on the traffic between your computer and our website - protecting your name, address, credit card number and any other information you supply during checkout. If you have any questions on the countless security measures we take to protect you, feel free to contact us!

Children Under Age 13

Because of federal and state laws such as COPPA, the Children's Online Privacy Protection Act, we cannot accept orders from children under 13 years old. If you are under 13, please have your parents sign up for our site and place your order for you in their name.