We want you to be comfortable that your shopping experience with us is safe and secure. The checkout area of our site is secure and all important information is encrypted for your protection. You can verify this by noting the lock or key on your browser. It will be visible when you are checking out. Once you enter a secured section of our checkout system, you will also see a seal at the bottom right of the page that shows that not only are the pages encrypted, but that our SSL certificate also provides you with $10,000 of identity insurance from the Comodo Group. Please simply hover your mouse over the seal for details.

Concerning about using your credit card? Even though it is encrypted, we take the further precaution of never storing your credit card information in our database or on our website.

Still unsure? Did you know that under the Fair Credit Billing Act, it is unlawful for a bank in the United States to hold you liable for more than $50.00 of fraudulent charges on your credit card? In practice, most major credit card companies now have a zero-liability policy, meaning you won't lose anything.

However, since not all credit card companies have adopted a zero-liability policy, and we want you to feel safe while shopping with us, we have established the following Safe Shopping Guarantee. If you experience fraudulent use of your credit card that you believe resulted from shopping with Charming Chick, notify your credit card company in accordance with its reporting rules and procedures. Should your credit card company discover credit card fraud and hold you liable for some portion of the unauthorized charges, we will reimburse you up to the maximum liability of $50 if your card number was shown to be stolen from our site.

Want to order from us, but don't want to use your credit card online? Simply place your order, but instead of selecting Visa/Mastercard, select Check or Money Order. Note your order number and your order total, then call our office at 800-418-4808. We will take your credit card number over the phone so that you don't have to submit it over the Internet if you are not comfortable doing so.