Christmas Delivery Guarantee

At, we are committed to shipping your order as quickly as possible. Many items ship within one business day (please see item page for specific processing time for that item). Your satisfaction is our top priority, and we know that every gift you buy needs to arrive on time. To ensure that your order arrives by Christmas, please note these deadlines:

  • Saver Shipping or Free Shipping: Dec. 14th 10am CST
  • Standard Shipping: Dec. 17th 10am CST
  • Express Shipping (2-Day): Dec. 20th 10am CST

Important Exception for Personalized Items: Orders for personalized items placed after Tuesday Dec. 11th at 3pm CST cannot be guaranteed for Christmas delivery.  We will always make every effort to ship last-minute personalized orders quickly, but please note the order won't qualify for the guarantee.

We want you to be confident shopping with us, so we guarantee delivery by Christmas. If you meet the ordering deadlines above and don't receive your order by 12/25/17, we'll gladly offer a full refund, including shipping costs. Just email us with 3 days of receipt for your Return Merchandise Authorization number and we'll send you instructions on how to send the item(s) back to us for your refund.

We hope this takes the stress out of your holiday shopping, and assure you that, as always, we are here to help in any way that we can. Thanks for choosing to shop with and Merry Christmas!


Important Note about Contacting You

If for any reason there is a problem with preparing your shipment, we'll notify you via email and/or phone. Ensure we have a proper email address and phone number on the order, and check your email daily. We are not responsible for orders that are delayed because we could not reach you. Please add to your list of Approved Senders.